Terms of Service
1. Introduction
Welcome to BookkeepSign, property of BookkeepSign AG, located at Bahnhofstrasse 12, 8001 Zurich, Switzerland (Business ID CHE-031.320.703). These Terms of Service govern your use of our domain BookkeepSign.com and any related services.
2. Acceptance of Terms
By accessing or using our site and services, you agree to these terms. If you do not agree, do not use our services.
3. Services
BookkeepSign offers electronic signing solutions specifically for accounting documents. Our services enable authorized individuals to sign documents remotely with legally binding signatures.
4. Information Products
We may offer downloadable guides, templates, and tutorials to assist users in understanding electronic signing best practices. These digital products are available immediately after purchase.
5. Goods
From time to time we may offer physical products such as USB drives preloaded with documentation or branded merchandise.
6. Payment
Fees for services, information products, and goods are as stated at the time of purchase. All charges are processed through secure third-party gateways. You agree to pay all charges in a timely manner.
7. Cancellation and Rescheduling
Service appointments may be canceled or rescheduled without penalty up to 7 days before the scheduled date. Requests received less than 7 days in advance are subject to review by our team and may incur a fee.
8. Refund Policy
We strive for user satisfaction. The following outlines how we handle funds for various offerings:
8.1 Services
If you cancel a service appointment at least 7 days prior, you may request a full refund. Cancellations made within 7 days of the appointment are not eligible for funds, as preparation and resource allocation are completed in advance. However, you may apply your payment to a future appointment if requested at least 3 days before the original date.
8.2 Information Products
Digital products are delivered immediately after purchase. Due to the nature of instant access, we do not issue refunds once a download link has been provided, as the digital item cannot be reclaimed. If you encounter technical issues, please contact our support and we will provide assistance or replacement files.
8.3 Goods
Physical items may be sent back within 14 days of delivery. Items must be in original condition. To initiate this process, contact our team at our contact form. Once we receive and inspect the item, we will issue a refund for the purchase amount. The refund will be processed to the original payment method within 10 business days of approval.
9. Electronic Signatures
All electronic signatures processed through BookkeepSign are secured and comply with applicable local regulations for electronic authentication.
10. Intellectual Property
All content, design, and materials on BookkeepSign.com are owned by BookkeepSign AG and protected by intellectual property laws. You may not reproduce or distribute any materials without written consent.
11. Limitation of Liability
To the fullest extent permitted by law, BookkeepSign AG disclaims any liability arising from your use of our site or services. Our total liability will not exceed the amount paid for the specific service at issue.
12. Governing Law and Jurisdiction
These terms are governed by the laws of Switzerland. Any dispute will be resolved in the courts of Zurich.
13. Contact Information
For questions or assistance, reach out to us at:
Address: Bahnhofstrasse 12, 8001 Zurich, Switzerland
Phone: +41765206536
Business ID: CHE-031.320.703
Email and general queries: Contact Us
Effective Date: January 1, 2025